These Terms & Conditions govern your use of the ufo77 platform. Please read them carefully before registering an account or placing any bet or wager. By accessing ufo77, you confirm that you have read, understood, and agreed to be bound by these terms.
Important notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and ufo77 ("the Platform", "we", "us", "our"). Access to, or use of, any part of the ufo77 platform — including but not limited to the website at ufo77.bio, any associated mobile experience, live casino products, sportsbook, and slot games — constitutes full acceptance of these terms in their current form. If you do not agree with any provision, you must discontinue use of the platform immediately.
In these Terms & Conditions, unless the context clearly requires otherwise, the following terms have the meanings set out below:
Age requirement — strictly enforced: Access to the ufo77 Platform is limited to individuals who are at least 21 years of age. ufo77 reserves the right to request age verification documentation at any time and to immediately close, suspend, or restrict any Account where the age requirement is not met. Any winnings accrued by an underage player will be forfeited and returned to the payment method used for deposit.
To register and maintain an Account with ufo77, you must at all times:
ufo77 targets Indonesian players who access the Platform in a personal capacity. By registering an Account, you warrant and represent that you satisfy all of the above eligibility criteria and that the information you provide during registration is accurate, current, and complete.
Each Player is permitted to hold exactly one Account with ufo77. Opening duplicate, multiple, or linked Accounts — whether under the same or different personal details — is strictly prohibited and will result in the immediate closure of all Accounts involved, forfeiture of any Balance held therein, and a permanent ban from the Platform.
You must provide truthful, accurate, and complete information at the point of registration and must keep your Account details current at all times. ufo77 is not responsible for any loss arising from incorrect personal information submitted by a Player. Material changes — including changes to your registered email address, Indonesian mobile number, or linked payment methods — must be reported to ufo77 customer support promptly.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username, password, or one-time passcodes (OTP) with any third party. If you suspect unauthorised access to your Account, you must notify ufo77 immediately. ufo77 will not be liable for losses resulting from unauthorised access caused by your failure to keep credentials confidential.
Before processing the first withdrawal from your Account, ufo77 will require you to complete a KYC verification process. This requires submission of a valid Indonesian government-issued identification document (KTP — Kartu Tanda Penduduk, or passport) and may include proof of the payment method used for deposits. ufo77 reserves the right to request additional documentation at any time in connection with ongoing compliance obligations. Accounts that fail KYC verification will have withdrawal rights suspended until verification is successfully completed.
KYC documents should be submitted via the Account Settings section of the ufo77 Platform or by contacting customer support at [email protected]. Processing typically takes between one and three business days.
ufo77 accepts deposits and processes withdrawals via the following Indonesian payment channels: bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) and e-wallets (DANA, OVO, GoPay, ShopeePay, LinkAja). All transactions on the ufo77 Platform are denominated exclusively in Indonesian Rupiah (IDR / Rp). ufo77 does not accept deposits or process withdrawals in any other currency.
ufo77 holds player funds in segregated accounts, separate from the company's operational capital. Your balance is protected regardless of the Platform's commercial circumstances.
All bonuses, free spins, cashback offers, and promotional credits offered by ufo77 are subject to specific terms and wagering requirements published at the time the promotion is launched. In the event of a conflict between these general Terms & Conditions and the specific terms of an individual promotion, the specific promotion terms take precedence for that promotion only.
Bonus Funds credited to a Player's Account must be wagered a specified number of times (the "Wagering Requirement") before any winnings attributable to Bonus Funds may be withdrawn as real money. The applicable Wagering Requirement for each bonus is stated in the relevant promotion's terms. Unless otherwise stated, the default Wagering Requirement for deposit match bonuses is 30x the bonus amount.
Not all games contribute equally to Wagering Requirements. Live casino games, slots, and sports betting markets may contribute different percentages toward satisfying a Wagering Requirement. Game contribution rates are published in the bonus-specific terms. Bets placed on excluded games while a Bonus Funds balance is active will not contribute to the Wagering Requirement.
ufo77 reserves the right to void bonuses and any associated winnings, and to close or restrict Accounts, where it reasonably determines that a Player has engaged in bonus abuse — including but not limited to exploiting errors in bonus calculations, using multiple Accounts to claim a single promotion, or applying low-risk betting strategies specifically designed to complete Wagering Requirements without genuine risk.
Unless otherwise specified in a promotion's terms, Bonus Funds expire 30 calendar days after the date on which they are credited to a Player's Account. Expired Bonus Funds and any winnings generated from them will be removed from the Account Balance automatically.
The ufo77 Platform offers live casino games (baccarat, blackjack, roulette, game shows), slots, and sports betting markets. Each product category operates under its own set of rules, which are displayed within the respective game or betting interface. Players are responsible for familiarising themselves with the rules of each game before placing a bet or wager.
ufo77 uses certified Random Number Generator (RNG) technology for all non-live casino games and slots. Live casino games are operated under real-time video stream with certified live dealers. Sports betting odds are determined by ufo77's trading team and may be suspended, changed, or voided at any time without prior notice if data integrity or event legitimacy is in question.
In the event of a technical error, malfunction, or disconnection during gameplay, ufo77 reserves the right to void the affected round or bet and return the applicable stake to the Player's Account. ufo77 is not liable for losses resulting from network interruptions on the Player's side, including mobile data disruptions affecting players in Indonesian cities such as Medan, Makassar, Jayapura, or other regions with variable connectivity.
The following conduct is strictly prohibited on the ufo77 Platform. Violation of any of these prohibitions may result in immediate Account suspension, forfeiture of Balance, and reporting to relevant authorities:
All content on the ufo77 Platform — including but not limited to the ufo77 name, logo, website design, game graphics, software, text, and data — is the intellectual property of ufo77 or its licensed content partners (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, PG Soft, and Spribe) and is protected by applicable intellectual property laws. Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, recreational purposes only.
You must not reproduce, distribute, modify, publicly display, or create derivative works from any ufo77 content without prior written authorisation. Unauthorised commercial use of ufo77 content will be pursued under applicable intellectual property law.
ufo77 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an Account with ufo77, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ufo77 will never sell or transfer your personal data to unaffiliated third parties for marketing purposes. Data may be shared with licensed payment processors (DANA, OVO, BCA, BRI, BNI, Mandiri, and others) solely for the purpose of facilitating deposits and withdrawals. Data may also be shared with regulatory bodies, fraud-prevention services, and law enforcement where required by applicable law.
ufo77 is committed to providing a safe and responsible gaming environment. The Platform is intended for recreational entertainment only. ufo77 provides the following self-service responsible gaming tools, accessible at all times from your Account Settings:
All ufo77 products are strictly limited to players aged 21 and older. If you believe gambling is adversely affecting your financial wellbeing, relationships, or mental health, please visit our Responsible Gaming page or contact our 24/7 live chat support team for assistance and referral to professional support resources.
To the fullest extent permitted by applicable law, ufo77 excludes all liability — direct, indirect, incidental, consequential, or punitive — arising from:
In all circumstances, ufo77's total aggregate liability to any Player arising from a single incident or series of related incidents shall not exceed the total amount deposited by that Player into their Account in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms & Conditions limits or excludes liability for death or personal injury caused by ufo77's negligence, or for any other liability that cannot be limited or excluded under applicable mandatory law.
ufo77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, ufo77 will notify registered Players via the email address associated with their Account or by displaying a prominent notice on the Platform for a minimum period of seven (7) days prior to the change taking effect.
Continued use of the ufo77 Platform following the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform and may request closure of your Account and withdrawal of any remaining Balance.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which ufo77 is licensed and incorporated. Any dispute arising out of or in connection with these Terms & Conditions shall first be submitted to ufo77's internal dispute resolution process by contacting customer support with full details of the dispute.
If a dispute cannot be resolved through the internal process within 30 calendar days of submission, either party may refer the matter to arbitration under the rules of a recognised arbitration body designated by ufo77's licensing authority. Pending resolution of any dispute, both parties agree to continue performing their respective obligations under these Terms & Conditions.
For Players accessing the Platform from Indonesia, ufo77 acknowledges the consumer protection principles of Indonesian law and will seek to resolve all disputes in a fair and timely manner consistent with those principles.
For any questions, complaints, or requests relating to these Terms & Conditions or your Account with ufo77, please contact us using the following channels:
Email: [email protected] (plain text — not a clickable link)
Live chat support is available 24/7 directly within the ufo77 Platform — accessible by logging in to your Account at any time. Our Indonesian-speaking support agents are available around the clock across WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones, with an average first-response time of under 90 seconds.
These Terms & Conditions reflect ufo77's broader operational commitments to every player on the platform.
ufo77 writes its terms to be clear and understandable — not to obscure obligations or create hidden conditions. Bonus terms, wagering requirements, and withdrawal policies are always stated explicitly before a player accepts any offer.
All player balances held on the ufo77 Platform are maintained in accounts segregated from ufo77's operational funds. Your Rupiah balance is protected against commercial risk to the Platform at all times.
Every game in the ufo77 library — from Pragmatic Play slots to Evolution Gaming live tables — has been independently tested and certified by recognised testing laboratories. RTP figures are verified and published for all RNG games.
ufo77 provides self-service deposit limits, loss limits, session alerts, and self-exclusion — all accessible directly from Account Settings without requiring a support request. Player wellbeing is never subordinated to commercial targets.
Every complaint submitted to ufo77 is logged, acknowledged within 24 hours, and assigned to a dedicated support agent. Unresolved disputes are escalated to ufo77's compliance team and, where required, to external arbitration.
ufo77 never sells player data to third parties for marketing. Data shared with Indonesian payment partners (BCA, BRI, DANA, OVO) is limited strictly to what is required to process transactions, in line with our Privacy Policy.
If any part of these Terms & Conditions is unclear, our Indonesian-speaking support team is available around the clock. You can also explore the Platform, review our FAQ, or log in to your ufo77 account to manage your preferences.
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